Some phone customers see outage

FRIDAY, FEBRUARY 3, 2012
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Affecting customers across the north country, Time Warner Cable’s digital phone service went out at about 3 p.m. today and was restored in about an hour, said Stephanie S. Salanger, communications manager for Central New York.

Ms. Salanger described the outage as “intermittent in different places,” but said that the brunt of customers in the north country temporarily lost service from the outage, which impacted Central and Western New York.

The root cause of the outage hasn’t been identified yet, she said.

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