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Cape Air ticket office coming to downtown Ogdensburg


Cape Air is nearing an agreement to open a ticket office in downtown Ogdensburg.

The Massachusetts-based commuter air carrier which serves Ogdensburg and Massena International airports plans to open a ticket office at 318 Ford St., which will soon be vacated by the St. Lawrence Child Care Council.

“We do not have the space under lease at this time,” said Jacqueline B. Donohoo, Cape Air’s Northeast marketing manager. “But we are hoping to set up shop in the St. Lawrence Child Care Council building. They are moving their operation so that spot is becoming available. And it is the perfect fit for us.”

Community Bank owns the building where the ticket office will be.

Details of the opening - when it will occur, space needs and staffing numbers - have yet to be divulged.

“Once we finalize the details of the lease, I’ll be able to provide additional detail,” Trish Lorino, the airline’s managing director of marketing and public relations, said Thursday.

But Cape Air has been keen trying to open a ticket office in downtown Ogdensburg for over a year.

The airline had until recently been negotiating for space at the Center for Sight building at 420 Ford St.

“We are so excited to get the ball rolling on our city ticket office,” Ms. Donohoo said. “But nailing down the best location was tricky. We are thankful that this opportunity has come to us and we hope it all works out.”

City Manager John M. Pinkerton was pleased with the news about the ticket office.

“I’m very happy,” he said. “It brings people downtown.”

The St. Lawrence Child Care Council plans to move down the block to 314 Ford St., the former law office of William R. Small.

Cape Air’s Massena ticket office is located at 40 Main St.

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