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National Grid’s recent action raises questions

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On July 19 while at Higley Flow, we experienced a power outage at 4:30 p.m.

Power was not restored until 2:30 p.m. July 20. I called National Grid at 6 a.m. on Saturday and asked when power would be restored. They said the problem was at the intersection of Route 56 and Reagan Road (not far from us) in Colton.

They said the predicted time for power restoration was noon but thought we would have it before that. I called National Grid again around noontime, and they then said they hoped to have the power back on by midnight July 20.

I then asked the lady on the phone what were all of us to do to keep from losing all our food. She said to check with our insurance company to report the loss.

I lost some of my food, but we have a $500 deductible and insurance companies don’t make it easy to file a claim. I know as I had a tree fall on the camp with all the paperwork and hoops you have to jump through just to get a bit of money back from the insurance company you pay so diligently to every month.

In the Watertown Daily Times, there was a recent article that said we lost power due to Friday evening’s storm that happened around 6 p.m. We had wind before the storm, but tell me how they can say we lost power due to the storm when the storm had not hit yet.

In the Colton area, we seem to lose power quite frequently. I have to wonder that if National Grid is doing their job, what would they do if we really had a catastrophe.

Is this something we need to get our local congressmen on or maybe a letter to Gov. Cuomo to check up on National Grid?

Bonnie Turner

Rensselaer

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