WATERTOWN — The turning point of recent health care changes is summed up in one word for the Alcohol and Substance Abuse Council of Jefferson County: PIVOT.
Executive Director William W. Bowman said the agency’s new name, PIVOT, reflects the direction of the local, state and national delivery of health care, including substance abuse services. Changing how the agency does business and what is and will be offered will be reflected with the nonprofit’s rebranding efforts, he said.
“We know we’ll have to operate in a new environment,” Mr. Bowman said. “For the past 30 years we’ve done substance abuse in our own silo. We know we’ll have to have a whole new set of outcomes we can (accomplish). We know we’ll have to be working in other conditions through a substance abuse lens.”
The agency is experiencing transitions reflective of trends in health care today: looking at all of the needs of a patient or client versus only subspecialty services. PIVOT’s changes come after AIDS Community Resources changed in 2013 to Access, Care and Resources for Health, or ACR Health. ACR Health had been open to serve many people in need, but had focused on people living with HIV and AIDS. The nonprofit was named a health home, to promote clients’ health and try to keep them out of hospitals and emergency care. Specific targeted case management soon will not be recognized by the state, so a few agencies have made the proactive transition.
Credo Community Center for the Treatment of Addictions also has evolved, and soon will drop much of its name to become just Credo. The nonprofit had focused largely on outpatient and residential care for people with alcohol and substance use addictions, but recently opened a mental health clinic.
Meanwhile, Mr. Bowman said the overall shift to become PIVOT will be fully effective Jan. 1. PIVOT will focus on creating and sustaining healthy people, families, schools and communities.
“Some of what we do will continue, but we also know we’ll help clients by pivoting to focus on more well-rounded care for clients,” he said. “In the future, our ability to get grant funding and other resources will be limited if we do it by ourselves. We feel branching out and being knowledgeable and working with other conditions will set us up for success.”
Down the road, he said, more changes may be coming, but they all will center on what is best for the care of clients.
“When you hear the name ‘abuse’ it reflects we’re only looking at problems,” Mr. Bowman said. “With ‘PIVOT,’ we’re looking at outcomes. You have to adapt to the times.”
This isn’t the first time the agency has adapted to changes. Founded in 1957 as the Jefferson County Committee on Alcoholism, the agency became the Alcohol and Substance Abuse Council of Jefferson County in 1988 to reflect growing community issues with both alcohol and substance use.
PIVOT, located in the Marcy Building at 167 Polk St., will have the same telephone number, 788-4660. The new, updated website is www. pivot2health.com.